Verify Your Email by December 4th

Tinkerers, you’ve probably heard by now that in order to enhance security and prevent fraud, Autodesk is requiring a 1-time email verification for the majority of accounts, including Tinkercad. If your verification has not been completed by December 4th, 2017, it will be required when you first sign-in to Tinkercad.  If you haven’t already verified your email, it’s super easy! Here’s how:

  1. Login at https://accounts.autodesk.com
  2. Click security settings (top of the screen):

security settings for blog     3. Click “Verify Email” to send a Verification email

verify email for blog

4. Check your email                                                                                                                             5. Open the email from noreply@mail.accounts.autodesk.com                                   6. Click on the VERIFY EMAIL button/link                                                                                         7. That’s it! Head back over to Tinkercad.com and start tinkering

Questions & Answers:

I don’t have access to the email address associated with my account.

No problem. You can change it at https://accounts.autodesk.com. Or, contact the owner of your account and ask them to complete the verification (by following the instructions above).

Help! I didn’t receive the verification email:

  • Check your spam folder. The sender email is noreply@mail.accounts.autodesk.com.
  • If it’s not in your spam folder, click Resend on the verification screen.
  • If you are still having issues, contact Autodesk support.

My students cannot receive email from outside of the school. What steps should I take? If external emails are blocked by your school, you will need to contact your IT department. The following email address must be allowed to reach the email account for verification: noreply@mail.accounts.autodesk.com 

Important Note: This is the same email that is required for password reset.

Once you’ve verified and established that the correct email is on file, you’re good!  We’ve posted a new FAQ section in our Help Center dedicated to this process.  For most of you, this will be no problem – it’ll just be a few extra clicks and checking your email when you sign in. However, for anyone who has entered a fake email or no longer has access to the email on file – there will be some extra steps to get you through it.

Thanks for your patience as we introduce this new security measure!