Hey Tinkercad Community,
The team has been working hard behind the scenes on #fixingtinkercad. The migration to a 123D log-in has caused some unforeseen issues for most users, so as we get them sorted out, we’re posting the solutions here. We also wanted to start providing regular updates to the changes we have been rolling out to keep everyone informed. So here we go…
#NoHashtags – We have noticed a production lag with server requests related to tagging in the Tinkercad gallery – when users use #hashtags to label designs, filter them, subscribe to them, etc. The existing code structure might be the culprit in the recent performance issues, so to test this we have disabled the #tagging feature to see if it helps improve site stability. We have tried this on the production servers and it seems to be working. For the next week we will be temporarily disabling this feature to test further .
We hope that this will improve performance, which is the most important area of focus at this time. Check back regularly for other updates – we want to keep the community up-to-date on our efforts in #fixingtinkercad.
If you have any questions, email us at firstname.lastname@example.org
The Tinkercad Team