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    What's been happening to Tinkercad?

    Published on - November 5, 2014 by sarahorourke76

    faq_penguinIt’s about time that we took a few minutes to explain to all our users what exactly has been happening with Tinkercad over the past few weeks.

    We appreciate your patience with us during these changes. So take a quick read on some of the highlights. Our goal is to let you know the 'why' behind the changes.

    First up, site stability: Tinkercad has been experiencing record traffic and usage. Behind the scenes, we were implementing account migration changes that caused issues; that coupled with a surge in usage over the past few months has really challenged our servers' capabilities. Over the past two weeks the development and engineering team has been working to isolate those causes. The penguins don’t like not being able to access their models any more than you do, so we are excited to say down time will be reduced greatly in the next few days.

    Next, account migration: After joining the Autodesk family last year, Tinkercad has been in line to become part of the Autodesk single sign-on experience. The key benefit is being able to have one account for all of your various Autodesk products, sites, etc.

    This migration happened at the same time of new record traffic, about 10x of what we had when Tinkercad reopened last year. Unfortunately we did not see those issues in the testing environment.

    If you have not yet migrated your account, please read the previous blog posts on how to do that easily. Hopefully you will migrate with no issues. Some users have reported problems seeing their models. NO WORRIES! They are still there and a fix is in the works to have your models linked back. The team is pushing the fix this week.

    And finally, DRUM ROLL PLEASE...Tinkercad is now open to all ages: So here is the news that you have all been waiting for!

    The reason we made these changes was to allow access to Tinkercad for any user, regardless of their age. Let’s repeat that one again. Any user can now create their own Tinkercad account! For our younger users, you can create your very own account and have the adult in your life approve your access.

    For those TinkerTeachers out there, that means you can now use it in your classroom. This is one of the biggest asks from the Tinkercad Community and we are happy to make this announcment!

    Thanks for taking the bumpy ride, we are excited that it will have been worth it. We promise to keep the penguins locked up for a while once we get through this.

    Happy Tinkering,

    The Tinkercad Team
    team@tinkercad.com

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